Keystroke vs Swiftpage Support Compare Act! support coverages.Compare Plans See what's included with each plan.Keystroke Alerts Monitoring Tool for Act!.Keystroke Designer Custom Tables for Desktop.Keystroke Dash Real-time Reporting Tool.AutoNumbering Automatic Field Numbering.AutoLimited Access Automatic Access Rules Updater.MigrateAdmin GoldMine to Act! Migration.Webplanner Web-based Project Management.Link2Calendar Online Appointment Booking.Act4Outlook Outlook Integration (Desktop).Free Add-ons Keystroke's Free Act! Plugins.K-API Documentation Application Programming Interface for Act!.Keystroke Tables Custom Tables for Act!.Act! Mobility Options Compare Product Features.His response was, "I'm not allowed to answer that, and technical support won't help you unless you pay for a service package." I told him that I had purchased this at the assurance of his customer service rep, and he insisted my only option was to purchase a 30 day service package. I asked if in fact ACT! v17 can work with a Google server.
I called ACT! to find out what's up and was told that I need to purchase a support package in order for them to troubleshoot. ACT 2011 did not allow users to change the port, and apparently Act! v17 does not either. I typed in the Google server settings (), and keep getting a failed to connect error. I upgraded the database yesterday, upgraded the users today, and discovered that there is no way to change the port in the ACT! mail program. So after trying out a demo, I convinced my bosses to put $1,350 for an upgrade to the latest version of ACT!. I spoke with a customer service representative who informed me that upgrading to Act! v17 would allow "seemless Google integration" and would connect to the Google server without issue. The biggest issue that we encountered was that our version of Sage Act! Pro 2011 didn't allow a port change in order to connect with the Google server, so we were unable to send mail merges, an important part of our business. I recently switched my office over to a GMail server for our business e-mail due to our previous e-mail host having horrible uptime and customer service.
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